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On site, end user support is important to business productivity.
Our certified computer technicians provide rapid response to IT facilities service requests allowing customers to focus on their business in order to avoid lost productivity.
Wide Varieties and Levels of Information Technology
(IT) Facilities Management Services
From providing application familiarization to complex desktop rebuilds we provide Level I through Level III support services.
Our technical expertise ensures problem resolution at the appropriate level and implement solutions with complete problem analysis.
Tailored IT Teams to Match Customer's Needs
Probado's diverse technical expertise uniquely enables our Support Managers to match customer IT service requirements based upon their businesses.
We provide our customers with IT support teams distinctively matched to the individual customer.
Services Range from Help Desk to Network
Centralized help desk enables Probado Technologies to provide customers with a single point of contact for reporting all IT service requests.
We track and record all service requests from start to resolution. Our problem resolution strategy seamlessly elevates the issue as required from the responding technician to the network engineers and system administrators. This process makes certain rapid problem resolution, complete problem analysis and final technical solution.
Infrastructure Maintenance
We offer our customers cost reduction through preventative upkeep and scalability through experienced design.
Probado Technologies provides complete, on site infrastructure management and maintenance; from end user workstation, to infrastructure cabling, and from network connectivity devices, to server based resources.
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